Super Man and Van
Proyek baru
Alamat
The Cabot, 25 Cabot Square
E14 4QA London
Inggris
+44-2080779050 supermanandvan.com

Tinjauan

Do not hire, not recomended. They will rip you off by hiring overworked employees that are too tired to carry the job efficiently. It took them over 10 hours to move a 2 bedroom flat (transporation time between 2 properties 1 hour 5 min included). It would have taken longer if we didnt keep on chasing them. We hired this company to move out 2 bedroom flat and help with dismantaling 2 cuboards and then put it together. (Note: we were renting a fully furnished flat, so very little furniture to move and all boxes and packages were ready for them to pick up at the door of the flat). The payment was per hour and the employees did their best to mark as many hours as possible. On a positive note, the driver had good skills in dismatling our cupboards and putting them together again, which I think is fair to mention here. Upon arrival, the driver claimed he has no previous knowledge of what the job entailed and is unable to help with dismantling furniture and it took them 20 min (which we were charged for) to work things out with their managers and get this issue sorted. The property had its main exit closed so they had to take a long corridor to exit the building and there were 2 elevators involved, which may have slowed the operation, but not to excuse how long it took for the move to happen. When questioned about the slowliness of the operation, the driver mentioned that he had no time to rest since 5 am, he had nothing to eat yet since the morning (this was 8 pm evening) and had a tough job before ours which left him so tired. He also complained about the working conditions they are being put in. With the conditions mentioned by the driver, I think the two men did a great job, but it is not the customer's problem to pay for employees who are unfit for the job. When complaining to the company, i was told the driver had another side of the story, but they are currently looking into it.
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lebih dari 2 tahun yang lalu
Great company, great service. Maximum respect to superman and van
sekitar 3 tahun yang lalu